General FAQs

Can you find my missing/stolen phone?

What is AccuTracking, GPS tracking, cell phone tracking?

How does AccuTracking work?

Is my phone/tracker supported?

Will this work in my area?

Can I use AccuTracking outside of United States?

Will it work in the trunk?

How much does it cost?

What data plan is required? What's the minimum requirement to use AccuTracking?

I don't want to go though all the installation and service plan activation stuff. Is there a ready-to-use AccuTracking system?

More general FAQs...


Technical FAQs

Troubleshooting FAQs

More questions? see more in Knowledgebase


What is AccuTracking, GPS tracking, cell phone tracking?

AccuTracking is an online GPS tracking service using cell phones or GPS trackers.

The definition of GPS from the Merriam-Webster dictionary is “a navigational system using satellite signals to fix the location of a receiver on or above the earth’s surface”. GPS tracking can be used for locating children, vehicle or other targets. Cell phone tracking uses either cellular network or GPS to locate a cell phone.


How does AccuTracking work?

The AccuTracking system includes two parts:
1. A dedicated GPS tracker or one of the supported phones. The AccuTracking app must be installed on the target phone (the phone that is being tracked);
2. The web site (http://www.accutracking.com) that provides phone location mapping and other trip data monitoring online.

The phone app or the report the its locations periodically to the server. You can then view the phone location online.


Will this work in my area?

First check if you have one of the supported phones or GPS trackers, then make sure the phone/tracker is used within the carriers' coverage. Online tracking only works when the phone/tracker is in the network coverage areas.


Can I use AccuTracking outside of United States?

Yes it'll work as long as you have one of the supported phones or trackers.


I don't want to go though all the installation and service plan activation stuff. Is there a ready-to-use AccuTracking system?

There is a AccuTracking Starter Kit available with pre-configured GPS tracker. The Starter Kit works in USA only in the PTel coverage area.


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